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Primary

We provide primary servicing for a range of financial service organisations, from building societies to specialist lenders, private equity firms and hedge funds. We also manage the day to day loan operations including engagement with customers including account management and payment processing.

We have experience across a range of assets including leisure, commercial, industrial, office and retail properties across 15 European jurisdictions. We are a rated Commercial and Residential Mortgage Primary Servicer by Fitch Ratings and Standard & Poor's.

Master

As master servicer, our team will take responsibility for the oversight and management of all aspects of portfolio administration for performing and non-performing loans.

Our services include:

  • Portfolio oversight including management and administration
  • Control of cash, data and critical portfolio reports
  • Financial reporting
  • Bank account management
  • Servicer oversight.

Master servicing can substantially mitigate operational risk associated with the failure of a loan servicer or loan administrator to fulfil its functions due to insolvency or other incapacity. It also provides investors, lenders and portfolio owners with independent oversight of their loan servicers / administrators through the capture, custody, control and reporting of portfolio data and cash.

We have been appointed master servicer on a range of commercial and residential loan portfolios across Europe and for the Irish National Asset Management Agency portfolio of real estate loans acquired from Irish financial institutions in 2009.